Privacy & Cookies Statement

Introduction

We own and operate a service that enables users to research, find, and book travel experiences worldwide. In this Statement, these are collectively referred to as our "Services."

The information that you and others entrust us with enhances our ability to provide more relevant, personalized, and helpful Services. We know that sharing your personal information with us is based on trust. We take that trust seriously and are committed to providing you with helpful information, products, and Services, curated based on the information you have shared with us.

Equally, and perhaps more importantly, we are committed to respecting your privacy when you visit our website or use our Services, and being transparent about how we use the information you have entrusted to us. Please review this privacy and cookies statement ("Statement") carefully to learn about our privacy practices.

1. Notice at Collection of Personal Information

We collect personal information from and about you as detailed in this Notice at Collection of Personal Information ("Notice") and in the Statement.

2. What categories of personal information do we collect and why?

We collect the following categories of personal information:

• Biographical information & identifiers
• Customer-records statute categories
• Characteristics of protected classifications
• Commercial information
• Internet/electronic network activity information
• Precise geolocation data
• Visual and audio information
• Inferences drawn from above
• Sensitive personal information

We collect and use each category for purposes like registering and fulfilling contracts with you; improving our Services; personalization; communication; legal compliance. We retain your information as long as needed for these purposes, or longer if required by law.

3. Information Uses and Purposes

We use your personal information to register and manage your account, facilitate bookings, process payments or credits, make promotional offers, improve our Services, personalize content and ads, communicate with you, and comply with legal obligations.

4. Information Sharing

We may share your information with:

• Our corporate family
• Experience suppliers
• Service providers
• Business partners, advertising networks, social media platforms
• Legal authorities when required
• As part of corporate transactions

5. Information Choices

You can access/update/deactivate your account, manage marketing preferences, disable geolocation, and limit data collection through settings. Some features may be unavailable if certain data collection is disabled.

6. Information on Children

Our Services are not intended for children. Any data about children must be provided with parental consent. If collected without consent, it will be deleted.

7. Information Transfers

We may transfer data internationally with safeguards and in compliance with laws.

8. Information Security

We use technical, administrative, and physical safeguards to protect your data, though no system is 100% secure.

9. Information Deletion and Retention

We retain data as long as needed, then delete or anonymize it unless legally required to keep it longer.

10. Cookies and Tracking Technologies

We use cookies, pixels, SDKs, and similar technologies. You can manage these through your browser or our consent tool.

11. Statement Changes

We may update this Statement. If changes are material, we'll notify you. We encourage you to review periodically.

12. Rights in Europe and the UK (GDPR-style provisions)

Individuals in the EEA/UK have rights to access, correct, delete, restrict, object to processing, and data portability.

13. United States State Privacy Rights

Depending on your state, you may have rights to know, correct, delete, opt out of sale/sharing/targeted ads, and use opt-out preference signals.

Contact & Enforcement

You can submit privacy requests through our privacy portal. Requests may require identity verification. You may appoint an authorized agent to submit on your behalf.